PRIVACY POLICY

At Uptown Writers, we are committed to safeguarding the privacy of our valued customers. This Privacy Policy outlines the information we collect, why we collect it, and the security measures we have in place to protect your data.

Data Collection

When you register on our website, place an order, request a quote, download a brochure, subscribe to a newsletter, or fill out a contact form, you willingly provide information such as your name, email address, mailing address, phone number, and credit card details.

Purpose of Information Collection

We collect your information for various purposes, including but not limited to:

  • Facilitating transactions and entering into contracts.
  • Addressing project-related needs and requirements.
  • Responding to customer support inquiries.
  • Communicating with you and providing updates.

Data Security

We do not sell, exchange, or transfer customer information to external parties without explicit consent. To ensure confidentiality, we have implemented essential security measures:

  • Critical data, such as credit card numbers, is not stored on our servers.
  • Sensitive financial information is encrypted using SSL certificates.
  • Servers automatically collect non-identifying analytical information.

Analytical Information Includes

  • IP Address
  • Date of Visit
  • Connection Speed
  • WDS Time
  • Language Preferences
  • Country, State, Area, City (associated with the IP address)
  • Domain name

Cookies

Our website uses cookies to track advertisements and compile data, enhancing your user experience.

Communication Surveillance

For training and quality improvement, we may monitor and record incoming and outgoing calls. Stored communication is retained for a limited period unless required for specific legal reasons.

Child Privacy

Our services are not intended for children, and access is restricted to individuals of legal consent age. If your child has shared information with us, contact us for its removal.

Pseudonym Policy:

To avoid confusion, our diverse employees may use pseudonyms when communicating with customers.

Changes & Amendments

We reserve the right to make updates to this policy. For privacy concerns, contact us at:

Thank you for entrusting us with your information. Your privacy is our priority.

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+16468142661
[email protected]